viber out Privacy Policy

When you create an account on viber out, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as payment method details and transaction history in order to process deposits and withdrawals in Philippine pesos. During the identity verification process required by applicable regulations, you may be asked to submit copies of a valid government-issued ID and proof of address. When you use our platform — whether on the sports betting section, slot games, or live casino — we automatically collect technical data such as your device type, operating system, IP address, and browsing activity within the app. We use cookies and similar tracking technologies to remember your preferences, maintain your session, and improve platform performance on your mobile device.

viber out uses the personal data we collect to operate and maintain your account, process your transactions, verify your identity, and deliver the gaming and betting services you have requested. We use your contact details to send you important account notifications, security alerts, and where you have opted in, information about current promotions available on the platform. Technical and usage data helps us improve the mobile experience, identify and fix bugs, prevent fraud, and ensure the platform runs smoothly for all players in the Philippines. We may use anonymised and aggregated data for internal analytics and to understand how players interact with different sections of the platform such as the bet section and live casino. We will not use your personal data for any purpose that is incompatible with what is stated in this Privacy Policy, and we will always obtain your consent where required by applicable Philippine law.

viber out does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary and under strict data processing agreements. Where required by Philippine law, court order, or a lawful request from a government authority, we may disclose your personal information to the relevant regulatory or law enforcement body. In the event of a corporate restructuring, merger, or acquisition, your personal data may be transferred to a successor entity subject to the same privacy protections described in this policy. All third parties who receive your data are required to handle it securely and in accordance with applicable data protection regulations in the Philippines.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine financial, gaming, and anti-money-laundering regulations. Once the retention period has elapsed and there is no legal basis for continued storage, your data will be securely deleted or anonymised. viber out uses industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure — including encryption of data in transit and at rest, access controls, and regular security assessments. While we take every reasonable precaution, no internet-based platform can guarantee absolute security, and we encourage you to keep your account password strong and confidential. If you suspect that your account has been compromised, please contact our support team immediately using the email address in the footer of this page.

Under the Philippines Data Privacy Act of 2012 and its implementing rules, you have the right to be informed about how your personal data is collected and used, the right to access a copy of the data we hold about you, and the right to correct any inaccurate information. You also have the right to object to the processing of your data for certain purposes, and in applicable circumstances, the right to erasure or blocking of your personal data. To exercise any of these rights, please send a written request to our data protection contact using the support email address shown in the footer of this page; we will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. viber out is committed to facilitating these rights in a timely and transparent manner for all registered players.

viber out uses cookies and similar technologies to keep you logged in to your account, remember your language and display preferences, and measure how the platform is being used across different devices. Strictly necessary cookies are required for the platform to function and cannot be disabled without affecting your ability to use the service. Analytics cookies help us understand which features are most popular and where the mobile experience can be improved, and these are collected in aggregated and anonymised form wherever possible. You can manage your cookie preferences through your browser or device settings; however, disabling certain cookies may affect the functionality of some areas of the platform. By continuing to use viber out after this policy has been published, you acknowledge our use of cookies as described here.

viber out may update this Privacy Policy from time to time to reflect changes in our data practices, applicable regulations in the Philippines, or new features introduced on the platform. The date of the most recent revision is shown at the top of this page so you can always tell when it was last changed. Where an update is material — meaning it significantly affects how we use or protect your data — we will make reasonable efforts to notify you via in-platform messaging or the email address registered to your account. Continued use of the platform after an updated policy has been posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal information.